Support

We're happy to help with questions about EPVision.

Common questions

How do I delete my account and data?

See our dedicated Delete Account & Data page for in-app and external instructions.

Where is my data stored?

Your recipes, photos, and sketchbook content stay on your own device. See our Privacy Policy for the full picture, including what happens when you use an AI feature.

Are AI features available yet?

AI features are planned for public launch but are not yet switched on in production. See our AI Content Disclaimer for details on how they'll work once enabled.

I found a bug or have feedback

Email us at support@eternalplates.com with as much detail as you can — what happened, what you expected, and your device type.

This page provides basic help and an email contact. We do not currently offer in-app ticketing or a support-account system.